Our Online Services already allow access to prescription requests and doctors’ appointments to patients who have registered for those services. From 1st April 2016, additional online services will be available including access to medical records; however a more secure identity verification process is required before full access may be authorised and we are required to rigorously confirm identity documentation, or individually vouch for each patient requesting access to online services.
If you would like full access, you will need to register by completing our new application form and bring it along to Reception with the appropriate identity documents; we will then seek authorisation from your doctor before enabling your access. Those of you who currently have access to appointments and prescriptions online, will also have to complete the new application form; however, you will then be able to use your existing log-on details to access your records; first time registrations will be able to collect log-on details from the practice within 7 days.
For more information, or to complete an application form, please see the following:
Online Access Patient Leaflet (.pdf)
Patient Information Leaflet (.pdf)
ERMC Online Access Registration Form (.docx)